Returns & Exchanges

At UpCircle Beauty, we want you to love your sustainable skincare, but if something isn't right, we offer a 30-day return policy for a full refund or exchange. To be eligible, items must be in their original packaging and in a lightly used or unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Your Products

  Carefully package the items in their original boxes, ensuring they are secure to prevent damage during transit back to our circular hub.

• 3.
  Ship It Back

  Affix the provided return shipping label to your package and drop it off at your nearest authorized postal carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.